Privacy Policy

Saigon Bistro JC LLC (D.B.A. Saigon Bistro) ("we," "our," or "us") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (the "Site"). Online orders are placed through our third-party ordering partner, whose own terms and privacy policy also apply.

1. Information We Collect

We collect information that you provide directly to us, as well as information automatically collected when you browse the Site.

• Order Information: When you order through our online ordering partner, we receive your name, contact details, delivery address, and order details so we can prepare and fulfill your order.
• Payment Data: Payments are processed by our ordering partner and its payment processors. We do not receive or store your card details.
• Device & Usage Data: IP addresses, browser types, operating systems, and page-view data collected automatically via cookies.

2. How We Use Your Information

We use the collected data to provide a seamless experience, specifically to:

• Process and deliver online orders and/or services.
• Monitor and analyze website performance and user trends to improve our digital menu experience.

3. Sharing Your Information

We do not sell your personal data. We only share information with trusted third-party service providers who assist us in operating our business which may include:

• Online Ordering & Ecommerce Partners: To fulfill fulfillment logistics.
• Legal Requirements: If required by law, subpoena, or to protect the safety and rights of our business and guests.

4. Your Choices & Opt-Outs

• Cookie Preferences: You can block or delete cookies at any time through your browser settings.

5. State-Specific Privacy Rights (US)

Depending on your state of residence (e.g., California, Virginia, Colorado), you may have specific rights regarding your personal data. These include the right to request access to the data we hold, request deletion of your information, or correct inaccuracies. To exercise these rights, please contact us at contact@saigonbistro.com.

6. Cookie Notice

Our Site does not set its own cookies and does not use a cookie consent tool. Cookies on our Site are placed by the third-party services described below, under their own policies.

Types of Cookies on Our Site

• Performance & Analytics Cookies: Collect information anonymously about how visitors interact with our menus and pages (e.g., Google Analytics). This tells us which dishes are viewed most frequently.
• Targeting & Marketing Cookies: Placed by third-party advertising networks to track conversion rates from social media advertisements.
• Third-Party Content: Content embedded on our Site, such as our Instagram feed (provided by Elfsight), may set its own cookies under that provider's policies.

How to Control Cookies

Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline them if you prefer.

7. Contact Us

If you have any questions regarding this Privacy Policy, please contact us at:

• Email: contact@saigonbistro.com
• Phone: (201) 470-4493